Frequently asked questions

A synthetic ‘clay’ often with a high content of colour pigment. The material is both lightweight and durable, making it perfect for jewellery.

The highly patterned pieces are made using different coloured clays. I build up a design and create a block, something like a ‘stick of rock’ which I use to cover my beads and pendants. The more organic pieces are made using various surface applications which are then stabilised under a layer of translucent medium.

During my degree, I majored in surface design for textiles and also print making; drawing inspiration from the art and design world and from works of many cultures both ancient and modern. I try to bring these skills and inspirations into my jewellery designs.

The most common allergy people experience is with base metals (non precious metals).
The earwires on my earrings are 925 sterling silver or pure copper, which doesn’t contain
nickel, minimizing the risk of allergic reactions.

I use either 925 sterling silver chokers/chains or waxed cotton cording for my neckwear.

Occassionally I will use ‘silver-filled’ wire in my jewellery.

Please read the descriptions that accompany my work as this will detail what metals, if any, have been used.

 

Silver-filled wire is an excellent alternative to 925 Sterling Silver.
10% PURE SILVER is bonded to a core of copper wire, hundreds of times more silver content than simple silver plated wire. So, my clients are getting great quality at a lower price than a fully sterling silver piece.

I test all my pieces to ensure that they will stand up to normal wear; unlike glass and some ceramic work which can be somewhat brittle, polymer clay is a durable material.

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Yes, I offer free postage on item orders over £100 to UK Mainland, please find other postage information below:

Planet Isis ships to the UK and Europe, orders are posted Monday to Thursday.

UK Mainland

Free postage on orders over £100

Simple Packaging (up to 50g): £3.80

Royal Mail Special Delivery Guaranteed by 1pm:
Up to 100g: £7.60
Up to 500g: £9.00
Up to 1kg: £11.00

Europe

Royal Mail International Tracked:
Up to 100g: £16.00
Up to 250g: £18.00
Up to 500g: £20.00

All other countries, please feel free to contact me for a delivery quote via the contact page.

I cannot guarantee delivery but I do aim to ship your order within 5 working days of reciept of cleared payment.

I am happy to consider comission orders, please feel free to contact me detailing your request/s via the contact page.

Planet Isis currently accepts credit and debit card payments via Paypal.

Paypal is a service that enables you to pay, send money and accept payments without revealing your financial details. You do not need a Paypal account to use your debit/credit card through this payment portal.  Paypal uses the latest in data encryption and anti-fraud technology to help keep your information secure, reducing the risk of on-line fraud.

No…However orders will be sent out in attractive packaging which is perfect to be given as a gift.

Yes, gift vouchers can be purchased.

Please contact me via the contact page.

Yes! This option is available at the checkout.  Click and collect is available at all of my events, the dates of which can be found on my events page.  
Please use the order notes section at checkout to let me know which event and date you would like to collect your item.
I do ask that items are collected by midday on the day arranged please.

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